Send us a few photos of your windows or doors, tell us what you have in mind, and we’ll reply with a detailed, no-obligation quote.
We have received your enquiry and will get back to you shortly.
A confirmation has been sent to .
See our windows and doors in person and talk to our team about your project.
Choose how much we take care of. From a quick, tidy fit to a complete service where we repair, redecorate and leave your rooms ready to enjoy – every package is carried out by our own experienced team and comes with full certification.
Not sure which one? Tell us about your home and we will recommend the best option in your free quote.
Essential installation
A professional, efficient fit for new or empty openings – there is nothing to remove or protect, so we can get straight to work.
Best for: new builds, extensions and openings where the old windows have already been removed.
Choose BasicTailored to your project
Everything in Basic, plus exactly the extra work your home needs. We agree every detail with you, from start to finish, before any work begins.
Best for: projects where some rooms need more care than others.
Choose CustomComplete installation service
We handle everything from start to finish and leave your home clean, repaired and freshly decorated.
Best for: period homes and anyone who wants it done properly, once.
Choose Full* FENSA covers replacement windows and doors in existing homes. On new builds and extensions the work is signed off through Building Control – we provide certificates wherever applicable.
| What is included | Basic | Custom | Full |
|---|---|---|---|
| Free delivery | ✓ | ✓ | ✓ |
| Protection of your floors and furniture | – | + | ✓ |
| Careful removal of old windows or doors | – | + | ✓ |
| Expert fitting of new windows or doors | ✓ | ✓ | ✓ |
| External pointing and sealant | ✓ | ✓ | ✓ |
| Making good: plaster, reveals and woodwork | – | + | ✓ |
| New architraves, nosing and window boards | – | + | ✓ |
| Internal redecoration in your chosen colour | – | + | ✓ |
| External redecoration with weather-shield paint | – | + | ✓ |
| Rubbish removal by a licensed waste carrier | – | + | ✓ |
| Cleaning, including glass inside and out | ✓ | ✓ | ✓ |
| Final check together and snagging visit | ✓ | ✓ | ✓ |
| FENSA certificate* | ✓ | ✓ | ✓ |
| 10-year insurance-backed guarantee (InstallSure) | ✓ | ✓ | ✓ |
✓ Included+ Optional, agreed with you– Not included
Your estimate lists exactly what is included for your home.
* FENSA covers replacement windows and doors in existing homes. On new builds and extensions the work is signed off through Building Control – we provide certificates wherever applicable.
A Full installation follows these steps. Basic and Custom installations follow the same careful process for the parts they include.
We move furniture where needed and cover floors and furnishings before any work starts.
Architraves, boards and the old windows or doors are taken out carefully. With sash windows we remove the sashes, weights and old box.
The opening is prepared and the new frame is set perfectly level and square, securely fixed and sealed with a damp-proof course below the sill.
New architraves, nosing, window boards or shutters are fitted for a neat, finished look.
Holes and cracks are filled, stains sealed, and walls redecorated in the colour you choose.
Brickwork is pointed, joints sealed and timber finished with weather-shield paint.
We check every detail with you and put right anything that is not perfect.
Doors, skirting, architraves, tiles and floors are wiped, vacuumed and mopped.
We load and take away all old frames and building waste as a licensed waste carrier.
New glass is cleaned inside and out, ready for you to enjoy.
We walk through the finished job with you, then register your installation with FENSA (or Building Control on new builds) and InstallSure.
Send photos or book a survey. Your detailed estimate arrives by email with drawings.
Once you are happy, we take final measurements and place your order.
Your windows and doors are made to order – typically 8–10 weeks.
Usually booked within two weeks of delivery, then fitted by our team.
We go through every detail with you and put right anything that is not perfect.
We register your installation with FENSA (or Building Control on new builds) and InstallSure, and your certificates follow by post.
Our team works 8 am to 5 pm. We agree the dates with you in advance and keep you updated if anything changes.
We will let you know how we need to access the rooms and, where needed, help you arrange a parking permit for our van.
Floors and furniture are protected, dust is kept to a minimum and we tidy up at the end of each day.
On the last day we check everything together. If you spot anything in the first week, we come back once more to put it right.
Every replacement installation is registered with FENSA*, the government-authorised scheme for replacement windows and doors, and protected by an InstallSure 10-year insurance-backed guarantee.
Visit our showroom* FENSA covers replacement windows and doors in existing homes. On new builds and extensions the work is signed off through Building Control – we provide certificates wherever applicable.
Two documents protect your new windows and doors. Here is what each one does for you.
FENSA No. 43732
FENSA is the government-authorised scheme for replacement windows and doors in existing homes. Your certificate is proof that the installation meets Building Regulations.
Good to know: FENSA confirms compliance with the regulations – it is not a product guarantee. New builds and extensions are signed off through Building Control instead, and we provide certificates wherever applicable.
InstallSure No. 21977
InstallSure is an insurance-backed guarantee that protects our 10-year guarantee on your windows, doors and our workmanship.
Good to know: InstallSure does not cover normal wear and tear, accidental damage or alterations made by others. Full details are in your guarantee documents.
We specify and fit every window and door to meet current regulations, so you do not have to think about them.
Part K
Toughened glass where it matters: in doors, next to doors and in low-level glazing.
Part F
Discreet trickle vents keep rooms ventilated and help prevent condensation.
Part L
Energy-efficient glazing that meets or beats the required U-value, for lower heating bills.
Part B
Escape windows sized correctly where a room needs a safe way out.
Send a few photos for a free, no-obligation quote, or visit our showroom in Crystal Palace.
Send us a few photos of your windows or doors, tell us what you have in mind, and we’ll reply with a detailed, no-obligation quote.
We have received your enquiry and will get back to you shortly.
A confirmation has been sent to .
See our windows and doors in person and talk to our team about your project.