Free photo quote
Get your quote without waiting for a visit
Send us a few photos of your windows or doors, tell us what you have in mind, and we’ll reply with a detailed, no-obligation quote.
- 1Snap a few photos
- 2Tell us what you need
- 3Get your detailed quote
Thank you – your enquiry is on its way
We’ll look at your photos and get back to you shortly. If it’s urgent, call us on 020 3489 6700.
Aftercare for our customers
Windows and doors are used every day, so over time they may need adjusting, servicing or a replacement part. Our aftercare service keeps windows and doors installed by Bespoke Windows & Doors RG working smoothly, securely and efficiently.
If something does not feel right – a door that drags, a window that is hard to lock or a draught you did not notice before – get in touch and we will take a look.
Repairs and replacement parts
We repair and replace worn or damaged parts on windows and doors we have installed, so you do not need to replace the whole unit.
- Replacement locks and handles
- Hinges and friction stays
- Worn or damaged seals and gaskets
- Misted or damaged double-glazed units
- Door and window mechanisms
- Minor frame and finishing repairs
Adjustment and servicing
Regular servicing helps your windows and doors last longer and keeps them secure. A service visit can include:
- Adjusting sashes and doors that drop or stick
- Checking and adjusting locks and keeps
- Lubricating hinges, locks and mechanisms
- Checking seals for draughts and leaks
- Checking drainage channels
- Advice on care and maintenance
Who this service is for
Our repair and servicing service is available for windows and doors installed by Bespoke Windows & Doors RG. If you are not sure whether your windows or doors were fitted by us, contact us with your address or the original quote reference and we will check.
If your windows or doors are old and beyond economical repair, we can advise on window installation or door installation.
How our repair service works
- Tell us the problemSend a short description and a few photos, or give us a call.
- AssessmentWe review the issue and, if needed, arrange a visit to check it.
- Clear quoteYou receive a clear price for the repair or service before any work.
- PartsIf replacement parts are needed, we order the correct ones for your product.
- Repair visitOur technician carries out the repair, adjustment or service.
- Final checkWe check that everything opens, closes and locks correctly.
Why choose Bespoke Windows & Doors RG
We are a local South London company based in Crystal Palace, with our own experienced installation team. Every project starts with a free, no-obligation survey and a clear written quote.
- FENSA Registered Installer – No. 43732
- InstallSure Registered – No. 21977
- Free survey & quote
- Local South London team
Frequently asked questions
Do you repair windows and doors fitted by other companies?
Our repair and servicing service is for windows and doors installed by Bespoke Windows & Doors RG. If your windows were fitted by someone else, we can advise on replacement with our window or door installation service.
Can you fix a misted double-glazed window?
Yes. If a sealed unit has failed and become misted, we can usually replace the glass unit without replacing the whole window frame.
My door has dropped and is hard to lock. Can it be adjusted?
Yes. Doors that drop, stick or are hard to lock can usually be adjusted. In some cases, a hinge or lock part may need replacing.
How often should windows and doors be serviced?
A check every year or two helps keep locks, hinges and seals working well. Simple cleaning and lubrication between visits also helps.
How do I book a repair?
Send us a short description and a few photos through our quote form, or call us. We will review the problem and arrange the next step.
Need a repair or service?
Send us a few photos and a short description, or book a free home survey. We’ll reply with clear advice and a no-obligation quote.